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Returns and Shipping


EKKO Candle Co. wants you to be satisfied with your candle purchase. If you receive a damaged product, send us an email with order number and attach a photo of the damaged package and product to info@ekkocandle.com. 


Orders are shipped Monday-Thursday, by USPS. Orders are normally shipped within two to three business days from receipt of order. Orders received Friday-Sunday will be shipped by Tuesday of the following week.